26/6/2018 good design awardgood design award

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Functional literacy I am presenting on the future of small business in the context of Future of Jobs on the 28th July at the Indian Professionals Association in
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Great Day 1 businesses develop an intuition for their customer — ‘they study and understand many anecdotes rather than the averages you’ll find on a survey…a remarkable customer experience starts with heart, intuition, curiosity, play, guts and taste; you don’t find any of that in a survey’. Great Day 1 businesses develop an intuition for their customer — ‘they study and understand many anecdotes rather than the