Business models trump new technology

Barnett explains the need for business model innovation.

The lesson for leaders? Disruption is not just about technology changing; it is about changing the logic of a business. Success with a new technology requires organizing for a new logic, and organizing in new ways requires that you forget the successes of your past.

In the social and public sector the fundamental logic of programs and services or the way we create, deliver and sustain value is no longer working.

There is an urgent need for business model innovation.


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